IT support at home
– The resource centre manager visited our member Lauren who required assistance with setting up his new Alexa device, Alexa is an essential way in which Lauren can listen to music and find out facts amoungst other things. Whilst there they managed to update his phone to protect him from potential security risks. During the visit the Alexa was connected to the WiFi and made sure it was accessible to him, setting up the sounds when starting and ending requests.
Following the set up it was demonstrated how to use Alexa, making sure that Lauren was asking Alexa questions himself and familiarised with the gadget. The following day, Lauren joined a group call informing everyone about his experience of learning Alexa and how he has grasped a basic level of understanding. Lauren looks forward to learing how to do more in time.