“The volunteers at Croydon Vision are patient, caring and understanding ” – Leona

Information, Advice and Advocacy

Information and advisory services for our members.

Empowerment and information go hand in hand, so our advice service is of paramount importance at Croydon Vision.

We’re always available to advise anyone with sight loss, but also to help people who are affected by sight loss in some way. We work closely with the Croydon Sensory Impairment Team, Moorfields (ECLO), local GPs, optometrists and a number of voluntary organisations, so there is a lot of expertise and experience for our members to tap into.

Things we can help with:

  • Croydon Vision induction:
    To help you get the most from our services, activities and opportunities. In addition, support with completing your membership form.
  • Completing Application forms:
    Providing information and one-to-one support in, plus additional meetings within Bedford Hall and New Addington, to follow up on applications etc.
  • Benefits information:
    Support with Personal Independent Payment (PIP), Universal Credits and housing information.
  • Transport services:
    Croydon Vision’s transport, taxi cards and Dial a Ride – how to access them.
  • Additional help:
    Support to access social and health care or other housing matters.
  • Advocacy:
    Local services, support and advocacy.

Advocacy is…

  • Having your voice heard on issues that are important to you.
  • Safeguarding your rights.
  • Having your views and wishes considered when decisions are being made about your life.
  • Expressing your views and concerns.
  • Accessing independent information and services.

Advocacy is not…

Legal advice.

We will never try to influence your decisions, our aim is simply to support you.