Frequently Asked Questions
Please click on the Questions to view answers
Q) How do I subscribe to the Talking news?
Q) How much does the Talking News Cost?
Q) How do I pay for the Talking News?
Q) Do we have a befriending service?
A) We provide a telephone befriending service, if you would like to be a part of it please contact firstname.lastname@example.org or phone 020 8688 2486
Q) Do we do home visits?
A) We provide home visits for
- Advice & Advocacy
- IT & Resource Centre
- Personal Development
Q) How do I Volunteer?
A) The first step to becoming a volunteer is to email or call us 0208 688 2486 Ext 1 or reception and express your interest in either a particular role you have seen or if you would like to explore the roles available.
You will be sent an application form if you haven’t already sent one through, and arrange a meeting to discuss opportunities and for you to tell us a little bit about yourself.
Once we find a suitable role, we will apply for your enhanced DBS and reference. Following the above check, we will start the induction and training process. As soon as you have completed a two–week trial to see if you like the role you will become a fully-fledged volunteer.
Q) What is the Children and Young People Project?
A) This is aimed at children and young people who are visually impaired or who have sight loss. A range of fun, physical and educational activities run monthly and during every school holiday and half term. Checkout the children & young peoples page
Q) What is the Working Age Project?
Q) What is the over 65s?
Q) What is the Resource Centre?
We can also demonstrate kitchen items, lighting, games and technology. We facilitate the replacement of certain batteries, specifically those in Cobolt watches.
We have a stock of bright orange bumpons and thick pens.
Q) Do I pay for services?
- Keep Fit.
- IT training.
Q) What is PIP?
A) Personal Independence Payment (PIP) is a benefit for people with long-term illness or disability. It has replaced Disability Living Allowance for anyone making a new claim.
Q) Who can support me in a PIP application ?
A) Our Advice and Advocacy Officer can support you, you will need to book an appointment through reception 0208 688 2486 Ext 3.
Q) Is there an induction process?
A) An introduction of activities is arranged with our Advice & Advocacy Officer.
Q) Who do I contact?
Q) How do I join?
Q) Is there a membership fee?
Q) What is our Area?
A) Our Priority is to serve residents of Croydon. There are other sight loss charities that may be of assistance:-
Sight Advice FAQ – The Sight Advice FAQ answers questions about living with sight loss, eye health or being newly diagnosed with a sight condition. This includes those who are supporting people through their sight loss journey, including parents, partners, carers and friends. https://www.sightadvicefaq.org.uk/
Kent Association for the Blind (KAB) https://www.kab.org.uk/
Sutton Vision https://www.suttonvision.org.uk/
Merton Vision https://mertonvision.org.uk/
Sight for Surrey https://www.sightforsurrey.org.uk/
Q) What is ECLO?
Q) How do I contact the Croydon Sensory Impairment Team?
Q) How do I contact the ECLO?
A) Julia Smythe is the Eye Clinic Liaison Officers (ECLO’s) for Moorfields Croydon. Email: Julia.email@example.com
Telephone: 0208 401 3000 Ext 5805