My main role is to ensure our vehicles are checked daily and are clean and running smoothly. I also ensure members are able to access the vehicle in a safe manner.
I enjoy chatting to the members and believe it is very important to build a positive and trusting relationship with them. Many of our members rely on us to transport them to and from Croydon Vision; to attend activities and to stay for lunch. We are often the lifeline for so many members.
The People's Champion
My main role is to provide a confidential and impartial generalist advice and emotional support where necessary. This covers a range of subject areas including: coming to terms with sight loss, welfare rights, community care, housing and accessing local services etc. I also promote social justice and advocacy on behalf of members and/or their families as required to ensure our members receive appropriate care and support in line with the legal framework.
Therefore, if you need support, please don’t hesitate to contact me for a friendly, informal chat.
I ensure that our members are collected safely, and assist those that need further support. It is very rewarding helping members build their confidence and engaging in conversations.
I am also responsible for the administrative and maintenance side of our Transport Service. I check our vehicles daily, making sure that they are well maintained, safe to use, and run efficiently. I believe its very important to build positive lasting relationships with our members.
My main duties include cooking tasty food for our members, supporting members through their activities and liaising with volunteers to provide an excellent service.
We cater for all dietary needs and offer an inclusive menu. All food is cooked fresh on the premises using seasonal ingredients wherever possible.
A key part of my role is making sure that food hygiene standards are met in addition to health and safety requirements.
I’m all about reaching out to our members via the newsletter. Throughout the month I chat with members, volunteers and staff, collecting stories, tips and tidbits about day to day life in our community. Then it’s my job to share that with everyone, to make us all feel more connected – as well as informed and entertained.
If you have something you’d like to read about in the newsletter please do get in touch!
I help to enhance the lives of people with sight loss and encourages independence, confidence and personal development with the use of technology. The Resource Centre is a place where you can get to try out a range of equipment to see what would be the most beneficial.
IT training and support is part of my role. I provide one to one support to members; to understand what they would like to achieve and then agree on priorities. I teach both the fundamentals of using computers, smartphones and tablets, furthermore, how to best utilise built-in accessibility software.
In addition, I manage the Project Officers, ensuring that there is a greater collaborative approach, thereby providing the best service to members of all ages.
Ambassador of Buzz
My role involves sculpting the image and voice of Croydon Vision in the community. This includes branding, social media and content creation.
I also manage activities for the children and young people which are fun and engaging. My priority is to ensure that all activities at Croydon Vision help to boost confidence; increase independence and promote physical activity.
I work with other companies, schools and businesses to ensure that our members are achieving the most out of the services we provide.
Director of First Impressions
I am the first person that people encounter when they call or come in. I really enjoy talking to members and their family & friends; it has been lovely building relationships with some. As a previous member, I feel that I bring a fresh perspective to CV as I know what some of the members want, I’m able to relate to members’ stories, and I can offer insight based on my own experiences which I think some members really appreciate.
I provide support to members, the team and the public, answering enquiries and giving information, I have been called the eyes and ears of Croydon Vision!
Telephone: 020 8688 2486 Ext 1 (Reception)
I update and maintain our database system, ensuring it is relevant for service delivery and to measure qualitative social impact for Croydon Vision, Funders and Partners.
As the Finance Officer, I make sure the finance transactions relating to purchases and sales are entered into the accounting system. I make payments to agreed terms and produce management accounts for review. We have come a long way over the past year, making sure that the financial management of the organisation is more robust and compliant with statutory regulations.
Telephone: 020 8644 2486 Ext 7
The fundamental responsibilities within my role include overseeing quality management systems, reviewing operational objectives, monitoring risks, improving business efficiency and having a holistic approach to team development and innovation.
I have a key interest in growth and I continue to learn how to best support the team and provide a platform for new ideas and their progression. This also relates to our service provision, looking at ways to increase the quality and deliverance of services. We are living in a diverse, changing environment and it is with great privilege to continue to support Croydon Vision on an adventurous, developing journey.
Telephone: 020 8688 2486 Ext 9
As the community dynamo my main role is to support adults in the pursuit of their personal development goals and professional ambitions by exploring opportunities in education, volunteering and employment.
To build self-esteem, self-belief, independence and confidence through empowerment underpinned by health and well-being (including eye health and making the most of their sight).
Telephone: 020 8688 2486 Ext 2
My role is to help facilitate and bridge the IT gap between our members and the use of their technology and living aids at home or at Croydon Vision.
This will include the provision of IT Training and one to one support for members in order to understand the goal(s) they are trying to achieve, and how best to assist and support them in meeting it. This will be done by IT Tuition, Home Visit and Resource Centre Training, showing the basic fundamentals of using Computers, or smart devices like phones, tablets, Alexa, etc., with the aim of members achieving Technological Independence.
Telephone: 020 8688 2486 Ext 5
I was appointed to serve in January 2018, to drive positive change for the future. A key part of my role is working with beneficiaries; to develop and implement a working strategy; owned by the entire team (including Members and Trustees)
I am keen on developing partnerships; nationally whilst rebuilding relationships with statutory, local businesses and third sector. Throughout my career, I have been involved in business and strategic management, promoting more cross sector collaboration and organisational development.
A particular interest of mine is building organisational resilience, such as financial sustainability and diverse income streams. However, I am equally interested in team development; recognising the value in team growth. My leisure pursuit includes reading biographies, sport and serve as a board member in my community.