As the Facilities Officer, I oversee all building-related activities and I am the first point of contact for hall hire enquiries. I ensure that the facilities are safe, well-functioning and kept in a good condition.
My role is to ensure the day-to-day smooth management and operation of the building’s infrastructure through administrative support as well as overseeing maintenance tasks. I also manage the upkeep of equipment, training and supplies to meet health & safety standards.
Outreach & Progression Officer
I help to develop and run the outreach service. I aim to reach people with sight loss who may benefit from the befriending and support service. I enjoy supporting members to attend GP/hospital appointments; go to the shops or accompany them on short trips out. I also refer people on to other Croydon Vision staff to provide IT training; help with accessing information and practical help with paperwork.
I actively encourage members to engage in voluntary work which may eventually lead to employment. I also set up activities that will help members to increase their self-esteem and confidence. I am passionate about seeing members achieve their full potential and leading more fulfilled lives.
Driver & Member Support Worker
As a Driver and Member Support Worker my main role is to ensure our vehicles are checked daily and are clean and running smoothly. I also ensure members are able to access the vehicle in a safe manner.
I enjoy chatting to the members and believe it is very important to build a positive and trusting relationship with them. Many of our members rely on us to transport them to and from Croydon Vision; to attend activities and to stay for lunch. We are often the lifeline for so many members.
Advice & Advocacy Officer
My main role is to provide a confidential and impartial generalist advice and emotional support where necessary. This covers a range of subject areas including: coming to terms with sight loss, welfare rights, community care, housing and accessing local services etc. I also promote social justice and advocacy on behalf of members and/or their families as required to ensure our members receive appropriate care and support in line with the legal framework.
Therefore, if you need support, please don’t hesitate to contact me for a friendly, informal chat!!
Driver & Member Support Worker
I am also responsible for the administrative and maintenance side of our Transport Service. I check our vehicles daily, making sure that they are well maintained, safe to use, and run efficiently. I believe its very important to build positive lasting relationships with our members.
Business Development Manager
My role as Business Development Manager encompasses three key pillars: brand, communications and investment.
I focus on enhancing Croydon Vision’s amazing story (our brand) whilst being smart in how we share it across diverse audiences and multiple channels. I work closely with the CEO and the team to identify and pursue sources of funding for projects to improve our services and ways of working. I also thrive in developing innovative ideas to grow our sustainability model through social enterprise and a clear commercial drive.
I love learning and challenging myself/others, so please reach out to tell us what you think about Croydon Vision! We would love to hear your feedback and welcome any input to make our narrative more compelling, relevant and meaningful.
Telephone: 020 8688 2486 Ext 4
Cook & Member Support
My main duties include cooking food for our members, supporting members through their activities and liaising with volunteers to provide an excellent service.
We cater for all dietary needs and offer an inclusive menu. All food is cooked fresh on the premises using seasonal ingredients wherever possible.
A key part of my role is making sure that food hygiene standards are met in addition to health and safety requirements.
Resource Centre Manager
I Manage the Resource Centre which provides a selection of equipment to enhance the lives of people with sight loss and encourages independence, confidence and personal development. The Resource Centre is a place where you can get to try out a range of equipment to see what would be the most beneficial.
IT training and support is part of my role. I provide one to one support to members; to understand what they would like to achieve and then agree on priorities. I teach both the fundamentals of using computers, smartphones and tablets, furthermore, how to best utilise built-in accessibility software.
In addition, I manage the Project Officers, ensuring that there is a greater collaborative approach, thereby providing the best service to members of all ages.
Children & Young People Officer
I take on board suggestions of what they would like to do for upcoming events and provide a space for young people who are visually impaired to enjoy themselves and make friends. My priority is to ensure that everyone receives the right support and has lots of fun! All activities at Croydon Vision help to boost children’s confidence; increase their ability to travel independently and promotes physical activity.
I work with other companies, schools, charities and businesses to ensure that our members are achieving the most out of the services we provide.
Finance & Database Officer
As the Database Officer, I update and maintain our database system, ensuring it is relevant for service delivery and to measure qualitative social impact for Croydon Vision, Funders and Partners.
As the Finance Officer, I make sure the finance transactions relating to purchases and sales are entered into the accounting system. I make payments to agreed terms and produce management accounts for review. We have come a long way over the past year, making sure that the financial management of the organisation is more robust and compliant with statutory regulations.
Telephone: 020 8644 2486 Ext 7
I joined Croydon Vision in May 2018 to support service delivery for our members, volunteers and staff. My duties include managing operations, providing effective service for members and developing employees.
We all have one aim and that is supporting people with sight loss. Listening and attending to our members needs is vital. It enables us to enhance service delivery, work cohesively as a team and grow as an organisation. Welcoming new members is a rewarding aspect of my role and I believe that Croydon Vision will continue to open its doors to many more.
Telephone: 020 8688 2486 Ext 1 (Reception)
020 8688 2486 Ext 9
Personal Development Officer
To build self-esteem, self-belief, independence and confidence through empowerment underpinned by health and well-being (including eye health and making the most of their sight).
Telephone: 020 8688 2486 Ext 2
My role is to help facilitate and bridge the IT gap between our members and the use of their technology and living aids at home or at Croydon Vision.
This will include the provision of IT Training and one to one support for members in order to understand the goal(s) they are trying to achieve, and how best to assist and support them in meeting it. This will be done by IT Tuition, Home Visit and Resource Centre Training, showing the basic fundamentals of using Computers, or smart devices like phones, tablets, Alexa, etc., with the aim of members achieving Technological Independence.
Telephone: 020 8688 2486 Ext 5
I am keen on developing partnerships; nationally whilst rebuilding relationships with statutory, local businesses and third sector. Throughout my career, I have been involved in business and strategic management, promoting more cross sector collaboration and organisational development.
A particular interest of mine is building organisational resilience, such as financial sustainability and diverse income streams. However, I am equally interested in team development; recognising the value in team growth. My leisure pursuit includes reading biographies, sport and serve the board of Merton Voluntary Service Council as Chair.