Service Impact – Information & Advice
– Victoria had been experiencing a few physical health problems, she attempted many times to contact her GP for a home visit. The GP was extrememly slow in responding to her and after a few months of waiting her condition worsened.
She approached our Information and Advice Officer to help her with this difficult situation. Through his community knowledge, he was able to locate and contact the relevant support system. Within a few days; to Victoria’s relief her GP got in contact with her and finally helped her through her situation; which has since been resolved.