“Happy Volunteers Week to our Amazing Team! – A Member said, They are my eyes when I can’t see.”- AJ.


12 top tips for shopping for a visually impaired person – Henshaw’s

Asda volunteer card


Coronavirus and money: An expert financial guide from MyBnk – The Mix


Graham Paige is blind and lives alone – he’s put together some tips on how to cope with social distancing, and, in the absence of access to grocery delivery, how to get your shopping done when blind or partially sighted https://bit.ly/2w8jb4U


Tesco has closed all its 24-hour stores between the hours of 10pm and 6am, in order to help workers fully stock the shelves for customers.
Every Monday, Wednesday and Friday, for an hour between 9am and 10am, the elderly and the vulnerable will be given priority to do their shopping. This is however subject to staff availability in some stores.

Tesco stores are also closing all their meat, fish, deli and salad counters as well.

For those with home deliveries booked, there is a self-isolating option, which instructs the driver to leave your order on the doorstep to allow for a contact free delivery.

You can register as an elderly or disabled customer by calling 08009177359

Please contact Danielle if you would like assistance with this.

To keep up to date with what Tesco is doing, visit:


Sainsbury’s has set aside dedicated shopping hours for elderly and vulnerable customers.

Each Monday, Wednesday and Friday will see all their supermarkets dedicate 8am to 9am to their elderly and disabled customers, as well as their carers.

From Monday 23 March, online customers who are over 70 years of age or have a disability will have priority access to online delivery slots.”

Sainsbury’s has also decided to put restrictions on the number of items shoppers can buy.

You can register as an elderly or disabled customer by calling 08009178557

When prompted, choose option one to create a new order. When you get through, explain that you are disabled and unable to access the store in a safe and independent way. If you need assistance with this, please contact Danielle.

To keep up to date with what Sainsbury’s are doing to keep customers safe, go here:


To find out Asda’s provision for dealing with Covid19 and keeping shopping accessible to their customers, go here:


Morrisons stated that they have increased the amount of stock being sent to their stores from their warehouses and that they are also extending their home delivery service so that they can deliver to more customers.

They have not introduced any specific hours for the elderly and vulnerable although they have introduced temporary product limits on products that are in high demand, to allow more people to get access to those products.

If you have a delivery slot arranged with Morrisons, you should be aware that delivery drivers are not permitted to enter houses or hand over shopping bags on your doorstep.

Morrisons has stated on their website: “Please mention as part of your Delivery instructions if you are self-isolating so that our drivers can organise with you how best to deliver your order.”

To read their statement, click here:



The first two hours of opening on Wednesday mornings are dedicated to the elderly (those of state pension age) and vulnerable people in the community, such as those with disabilities. To keep up with what Iceland are doing, click here:



Co-op is similarly introducing a dedicated hour at the start of opening for those at high risk, and their carers – because some store opening times can vary from shop to shop, you should check the opening time of your local shop. If you need assistance with this, please contact Danielle.

Co-op is another chain that has introduced a limit on certain products, with a two-item cap for essentials like soap and toilet roll. Stay up to date with them here:



Older and vulnerable customers will be entitled to the first hour of opening at M&S on Mondays and Thursdays.

The store has also put item caps on their stock, with a limit of two items per person.

To keep up to date with what M&S are doing, go to:



The first hour of opening will be dedicated to the elderly and the vulnerable plus carers.
A cap on antibacterial soaps, toilet roll, pasta and some canned goods has been introduced by Waitrose.

Visit them here:


The budget retailer has introduced a four-item cap per item and are opening 30 minutes early Monday – Saturday for the Elderly (over 70) and vulnerable. Please note, in England and Wales, this is for browsing only, so you will not be able to check out until normal opening times start.

Their Corona Virus page is here:



The German chain has introduced a four-item cap per item so that shoppers are more likely to be able to obtain goods.

You can keep up to date with them here:


If you are experiencing financial abuse and it is stopping you accessing your money or managing your bank account, there are things that can be done to support you:


Are you blind or partially sighted, self-employed, and concerned about the impact of #Covid19 on your business? We’ve created a concise guide outlining the support Government has put in place and helpful tips on managing finances.


If you cannot pay rent or your landlord’s trying to evict you, homeless charity Centre Point explain your rights and how you can get help


Are you a blind or partially sighted person currently doing an apprenticeship?

The Government has just released guidance to support apprentices and employers during #Covid19 #Coronavirus.